I am recruiting for a Customer Support Specialist for a leading textile manufacturer that are recognised for their commitment to quality and exceptional customer service. Responsibilities Entering orders and checking orders received from website Invoicing customers Handling queries around stock, complaints, replacements, credit notes Delivering exceptional customer experiences Collaborating with the wider teams to ensure smooth processes Handling freight quotes General administrative duties Experience Good written verbal communication skills in English and another European language (Russian, German, French, Spanish, Italian) Proficient in Microsoft Office Maintain accurate customer data in operating system Processing customer orders Resolve customer complaints Handle freight quotes General admin support to senior level stakeholders Ability to be persistent, work at a fast pace and meet deadlines Advantageous Salesforce Dynamics 365 Package Salary £24,000 - £26,000 - depending on experience Middleton based office - Hybrid working - 3 days in the office and 2 from home 33 days annual leave (including bank holidays) Private Healthcare options available Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.