* Immediate start
* Permanent role full-time office
About Our Client
The client we are currently representing operates & supply across a wide variety of sectors from private, public, governmental, education, healthcare, & industrial. They provide a range of retail trade merchant goods that are fitted & installed dependant on clientele needs. The services & products they provide are tailored per individual request & are supplied to a high degree of standard.
Job Description
Key responsibilities will consist of:
* Managing a high volume of inbound calls and converting them into sales.
* When necessary, discover leads and conduct pre-qualification.
* Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
* Update and maintain customer records in the company database.
* Cross-selling products whenever possible.
* Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
* Minute logging.
* Quantify and achieve a minimum number of meetings daily.
* Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
* Completing various ad hoc sales and service administrative tasks as needed.
* Responding to customer queries promptly and offering clear, concise advice.
* Preparing sales quotations efficiently.
* Making outbound calls to customers from the quote pipeline.
* Providing customers with advice and assisting them in placing orders.
* Handling inquiries through Live Chat and emails.
* Managing your inquiry pipeline to maximize opportunities for sales conversions.
The Successful Applicant
The successful candidate will have:
* Excellent verbal and written communication skills
* Proficiency in using database software.
* Ability to work well in fast-paced high-volume environment.
* Ability to work well in a team.
* Strong problem-solving skills.
* Strong negotiation skills
* Experience in managing a customer pipeline
* Confidence, ambition, and a desire to succeed
* A commercial mindset
* Confident personality with a can-do attitude
* A customer-focused approach.
What's on Offer
Contract & benefits:
* 33 days annual leave
* Starting salary of £28000 basic pay
* Annual pay reviews
* Uncapped commission (expected OTE 42k+)
* Flexible shift patterns & additional overtime opportunities
* Enhanced maternity & paternity pay
* Company sick pay
* Holiday sell & buyback
* Birthday off
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