The Cumberland Hotel, The Cumberland, Great Cumberland Street, Marble Arch, London, W1H 7DL
Rate: £15 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Training Manager, you will report to the Head Housekeeper/Area Manager and be responsible for supporting the housekeeping team in delivering the perfect service to our clients and their guests, and the timely, professional and correct execution of training and retraining room attendants. Conducting interviews and Health and Safety induction for all new team members.
Your role will include:
1. Interviewing and training new staff (induction, H&S, COSHH, brand standards, cleanliness, security policies, etc)
2. Monitoring new room attendant’s performance
3. Retraining (room attendants not performing, changes on standards, etc)
4. Checking VIP rooms
5. Spot checking staff
If you have previous experience of working in a housekeeping environment or are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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