LOCATION-London Heathrow Airport
POSITION- Deputy Training Manager
REPORTING TO - Training Manager
HOURS OF WORK- As required for proper performance of duties
RATE OF PAY - TBC
CLOSING DATE- 9th January 2025
To be responsible for overseeing training operations in and around Heathrow.
KEY TASK AREAS / RESPONSIBILITIES
•Overall day to day responsibility for the service delivery (planning, annual leave, KPI's, SLA's, etc.) of the ICTS (UK) training operations in the LHR region.
•Overall responsibility towards the company's QAF and client commitments in matters of training delivery.
•Overseeing databases and ensuring data reporting is completed in a timely manner
•Maintaining frequent contact with clients for feedback, planning and development of additional services
•Maintaining frequent contact with LHR Management team for feedback, planning and development of additional services
•Overseeing the professional performance of Training Team
•Conduct Staff Appraisals as required by ICTS (UK) & Ireland Ltd
•Delivering exemplary Initial, Recurrent and On Job Training, covert / overt training and staff development.
•Responsible for company internal systems.
This list is not exhaustive, and you will be expected to carry out tasks as directed by ICTS (UK) & Ireland Ltd Senior Management
PERSON SPECIFICATION
•Experience at Instructor level for a minimum of two years
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