Reporting to the Operations Director, the People & Recruitment Manager will manage all HR & Recruitment processes in the iLUKA UK office as well as supporting our overseas offices. This role will consist of daily general HR duties but also a big focus on managing the recruitment, selection, and delivery of an overseas event workforce to populate operational teams in all areas of the company's functional business units.
This role will start in February/March 2025 and will be hybrid, with two days a week in our Hampton Wick office. The role will also see international travel to our event-based offices.
Key Responsibilities
1. Manage all HR employee documentation, including design and development where necessary, including role specifications, newsletters and joining instructions.
2. Prepare employee contracts based on a template.
3. Give new employees a fantastic introduction to iLUKA by conducting new hire orientation and local onboarding.
4. Liaise with IT and Finance to enroll new starters.
5. Review and authorize monthly payroll.
6. Answer any queries on payroll.
7. Manage local requirements for expatriate employees including rent, visas, and relocation.
8. Maintain employee benefits programs and inform employees of benefits.
9. Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
10. Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records.
11. Ensure legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records; representing the organization at hearings.
12. Participate in the development of strategic recruitment plans aligned to meet the resourcing and accreditation needs of all functional areas.
13. Effectively track and monitor recruitment progress against plans.
14. Assist in the development and manage university attraction and recruitment strategy.
15. Research, budget, plan, and execute candidate assessment centers and interview schedules.
16. Screen, interview, and manage suitable candidates.
17. Adhere to professional and legal confidentiality standards, company policies, procedures, and practices, maintaining the highest level of integrity regarding candidate data management and client confidentiality.
18. Communicate effectively with all colleagues, participate in project team meetings as required, and necessary client/organizing committee meetings.
19. Compile recruitment contingency plans covering candidate withdrawal, increased resource needs, and other potential changes to resourcing needs.
20. Assist in developing and delivering training to program teams on relevant areas, including accreditation, working time restrictions, payroll systems, etc.
21. Understand accreditation types and restrictions.
22. Guide and control accreditation procedures through relevant functional areas.
23. Manage collation, accuracy, and format of employee information for submission.
24. Ensure timely submission of accreditation requests.
This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business as necessary.
Skills, Knowledge, Expertise
1. Fluent in English (Italian an advantage).
2. Previous HR and Recruitment Management experience.
3. Previous experience in high-volume recruitment campaigns.
4. Hospitality or sports event experience would be an advantage.
5. University recruiting experience.
6. Confident public speaking and communication skills.
7. Strong planning, organization, and time management - able to plan, set and achieve goals within defined deadlines.
8. Advanced IT Skills, especially in Excel.
9. Commitment to unrivaled customer service and teamwork to deliver results.
Attributes
1. High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment.
2. Willing to roll sleeves up and get involved.
3. Passionate about sport, hospitality, and delivery.
4. Able to work in a calm, kind, and professional manner in a pressured environment.
5. Ability to prioritize a demanding workload.
The iLUKA Collective is a specialized agency, developing and delivering coordinated strategic activations for sponsors and other stakeholders at global events.
We are experts in executing cutting-edge event hospitality experiences born from intelligent strategic direction. Our heritage is big events for big companies looking for strategic and measured solutions which focus on creating unforgettable experiences for stakeholders that are integral to sponsors' success.
Our experience working with Sponsors, Organizing Committees, International Sporting Federations, Governing Bodies, and Host City stakeholders enables us to develop our clients' sponsorship story to ensure that activations maximize the communication of their messages as well as guide global teams and their local markets through the unique complexities of delivering effectively at global events.
At The iLUKA Collective, we take people seriously; hospitality is about people, and it is people that drive the difference. Our project teams create extraordinary hospitality programs for our guests, and our team lifts that experience to truly create a once-in-a-lifetime experience. The iLUKA Collective is renowned for the teams we build; we hire great people to deliver great events, and we expect our teams to be professional, dedicated, and full of energy. If that is you and you are interested in working at the world’s premier global sporting events, we are always keen to meet people who share the same passions as us.
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