Lloyds Bank - Customer Support - Coventry
Location: Coventry, covering Coventry High Street, Cheylesmore, Foleshill Road, and Nuneaton branches.
Time Type: Full time
Posted On: Yesterday
End Date: November 15, 2024
Salary Range: £23,500 - £23,550
Flexible Working Options: Flexibility in when hours are worked.
Job Description Summary: A full-time branch-based opportunity working 35 hours per week.
About this Opportunity: Do you want to be part of a team that makes a genuine difference to customers, businesses, and communities? As one of our Customer Support colleagues, you’ll learn, grow and develop within an inclusive organisation with genuine values focused on putting people first.
What You’ll Need:
* Crucially, you're a people person – to be honest and genuine, caring about helping people with their finances (no previous financial services experience required).
* The ability to quickly build relationships to give customers a fantastic experience.
* The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity.
* The commitment to deliver on your promises and going above and beyond for your customer.
* A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services.
About Working for Us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We Offer:
* A generous pension contribution of up to 15%.
* An annual performance-related bonus.
* Share schemes including free shares.
* Benefits you can adapt to your lifestyle, such as discounted shopping.
* 22 days’ holiday, with bank holidays on top.
* A range of wellbeing initiatives and generous parental leave policies.
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
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