Learning & Development Manager - Six Senses London
Hotel Brand: Six Senses
Location: United Kingdom, London
As Learning & Development Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.
Duties and Responsibilities
* Ensure strategic alignment of the training department with business goals.
* Evaluate individual organization performance to ensure training is meeting business needs and improving performance.
* Develop and deliver training programs that meet business needs and optimize training processes for efficiency.
* Manage the delivery of training and development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
* Plan, develop and organize training sessions and implement testing and evaluation procedures for in-house courses.
* Develop and organize training manuals, multimedia visual aids, and other educational materials involved in the strategic planning, resource allocation and coordination of training delivery.
* Continually amend the training and development programs as necessary, to adapt to the changes that occur in the work environment.
* Arrange training programs for trainees from local and overseas hotel schools and maintain/update all training records.
* Provide updated information on relevant external courses for hosts.
* Work with the Corporate Office to produce training and development programs that are satisfactory to all relevant parties such as line managers, accountants and senior managers.
* Help schedule events, activities and team gatherings with the collaboration of my team and communicate any activities to hosts.
* Continually focus on Talent Development for our property.
* Constantly assess training and development practices to remain relevant and effective.
* Conduct orientation sessions and arrange on-the-job training for new hires.
* Instill a cost-focused philosophy through training and education.
* Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
Qualifications
* Possess some college plus 3 years of related training experience, or an equivalent combination of education and experience. Bachelor’s degree in Hospitality Management or related field and more than five years’ experience in a similar training/operations role, preferred.
* Proficient in computer use, including experience with Microsoft Office suite and Learning Management Systems. Use of Oracle LMS beneficial but not required.
* Highly creative with proven experience designing and implementing training programs in accordance with operational and business needs.
* Fluent in English; additional languages are preferred.
* Pre-opening hospitality experience strongly preferred.
All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
The above is intended to provide an overview of the role and responsibilities for a Learning & Development Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr