About
Montcalm Collection
United by timeless style and peerless service, Montcalm Collection is
London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an
18th-century brewery, heritage headquarters and a diamond-shaped skyscraper,
each hotel reveals a different chapter in the city’s story.
The hotels in the collection include a historic brewery, reimagined as a
vibrant modern hotel: Montcalm Brewery. A storied city-slicker, housed in the
former headquarters of the Royal Mail: Montcalm Royal London House. A property
with a bold new perspective at Montcalm East, part of Marriott’s Autograph
Collection. And a duo of mindful hotels which set a slower pace: Inhabit,
Southwick Street and Inhabit, Queen’s Gardens, both part of Design Hotels.
Our flagship hotel is on the brink of a bold new era. Its Grade
II-listed building on the cusp of Park Lane has been sensitively refreshed by
architects Holland Harvey. Interiors are being rejuvenated by Studio Mica and
Studio Est. We have added a new signature restaurant helmed by a world-famous
chef, alongside a dapper lounge and bar. Communal areas, bedrooms and suites
have all been artfully redesigned; our spa and Grand Ballroom will re-emerge as
modern icons.
Conscious, cultured, characterful, and considerate, Montcalm Mayfair is
a five-star hotel set on a historic crescent that sits proudly at the top of
Park Lane, steps from Hyde Park and the West End, with a toe in Marylebone,
bringing a fresh, holistic hospitality approach to London luxury. The
respectful, sensitive full restoration includes a wellness space,
community-welcoming public spaces and a restaurant helmed by an internationally
acclaimed chef.
Overview
Montcalm Collection are looking for a skilled and
ambitious Sous Chef to join our dynamic kitchen team at one of our
prestigious London Hotels – Montcalm Mayfair. The ideal candidate will have a
passion for food, keen attention to detail and presentation, strong leadership
skills, and the ability to motivate and manage the team.
You will help to shape the Montcalm Collection’s
next chapter and showcase your skills. Become a trusted ambassador achieving
the service and product delivery standards for the department with a high
degree of customer culinary care and service.
Benefits
·
Competitive salary
·
A supportive, empowering team environment
·
Benefits platform with various discounts
·
Wellbeing support, workshops and advice
·
28 holidays including eight bank holidays, with
more holidays after two-year service
·
Celebrate your special day with a fully paid day
off on your birthday.
·
After completing your probation, enjoy a paid day
to support a cause of your choice and give back to the community.a
·
Cash-back health benefits, including optical,
dental, chiropractor and physio services
·
Discounted gym membership
·
Access to Wellbeing platform and sessions,
including EAP
·
Excellent incentive schemes
·
Awards and Recognition Programme
·
Annual parties
·
Regular and ongoing training and development,
including leadership workshops
·
Pension scheme
Purpose of the Role
The role of the Sous Chef is to support the Head
Chef in successfully overseeing the entire kitchen operation and team daily. You will provide the
highest level of food and service to all customers in line with the agreed
service level and procedures.
Job Specific
Duties
·
Assist the Head Chef in managing the Kitchen
team, including Junior Sous Chef, Chef de Partie, Commis Chef, Pastry Chef,
Kitchen Porters.
·
Oversee the daily operations of the kitchen
department, ensuring quality product, excellent presentation, efficient
workflow and high productivity.
·
Assist in creating and managing the kitchen
staff schedule, ensuring adequate coverage during peak periods while
controlling labour costs.
·
Handle staffing issues, including time-off
requests, attendance, and disciplinary actions in collaboration with the Head
Chef.
·
Participate in the recruitment and onboarding of
new kitchen team members.
·
Conduct regular training sessions and
performance evaluations to maintain high levels of service and adherence to
standards.
·
Motivate and mentor the kitchen team, fostering
a positive and professional work environment.
·
Take full responsibility for the quality and
consistency of food production in the restaurant.
·
Ensure all dishes are prepared, cooked, and
presented to company standards.
·
Ensure the kitchen is always organized to meet
business demands, particularly around food costings and payroll.
·
Perform regular stock checks, labelling, audits,
and equipment checks to adhere to health and safety requirements.
·
Order all food items as needed, ensuring only
agreed suppliers are utilized.
·
Assist the Head Chef in creating and maintaining
recipe manuals and Standard Operating Procedures (SOPs) for new dishes.
·
Address and resolve any deficiencies or issues
related to food quality standards promptly and effectively.
·
Develop and implement cleaning
procedures and protocols, ensure adherence.
·
Conduct quality control checks to
ensure work meets established standards.
·
Assist in managing the inventory of cleaning
supplies, ensuring adequate stock levels and cost control.
·
Assist the Head Chef in preparation of reports
and documentation related to kitchen operations, inventory, and staff
performance.
·
Address guest inquiries, requests, and
complaints related to kitchen services in a timely and professional manner.
·
Coordinate with the front desk and guest
services teams to ensure special guest culinary preferences and VIP
arrangements are fulfilled.
·
Address maintenance issues and report
to the maintenance department.
·
Monitor and ensure compliance with Health
and Safety Standards and Food Safety Standards.
·
Perform administrative tasks as
required.
·
Accept responsibility and follow
instructions from the Head Chef and General Manager.
·
Create and maintain good working
relationships within the department and with other departments such that a high
level of morale is sustained.
·
Arrange department purchasing and
take responsibility for the quality and the cost.
·
Maintain consistent, accurate stock
records.
·
Monitor and ensure food cost percentages and GP
targets are met consistently.
·
Role Model a philosophy of work and
conduct consistent with the professionalism expected of management colleagues.
·
Oversee department recruitment and
training.
·
Conduct regular Kitchen
Meetings to keep Team informed of policies and procedures, special events,
further improvement plans and guest comments.
·
Participate in HOD meetings in the absence of
Head Chef and contribute to strategic planning and continuous improvement
initiatives.
·
Interact with
individuals outside the hotel, such as suppliers, contractors, labour relations
representations and competitors.
·
Have ultimate
responsibility and accountability along with the Head Chef for Health &
Safety and Food Safety training of all department Colleagues and for the
overall accident record of the department.
·
Responsible for taking
necessary proactive steps to reduce/eliminate Colleague accidents.
This job description is
designed to outline primary duties and conditions related to the Executive Housekeeper
position at a luxury hotel. It is not an exhaustive list and additional tasks
and responsibilities may be required as directed by hotel management.
Key
Attributes
·
High attention to detail and commitment to a
luxury quality.
·
A genuine passion for food and beverage with a
desire to stay updated on current food trends.
·
Exemplary leadership, motivational and team
management abilities.
·
Excellent organizational and multitasking
skills.
·
Ability to work under pressure.
·
Strong supervisory and communication skills with
the ability to inspire and motivate a team.
·
A team player with a positive, proactive
approach and a "Yes, Yes, Yes" mentality.
·
A problem-solver who can provide on-the-spot
solutions in high-pressure situations.
·
Consistently on time, trustworthy, and
dependable in meeting deadlines.
·
Maintain composure in a busy kitchen environment
while delivering exceptional results.
Working
Conditions
·
Flexibility to work shifts, including weekends,
holidays, and evenings, as required.
·
Ability to work in a fast-paced, high-pressure
environment.
·
Physical demands such as being on the feet for
long periods of time and manual handling.
·
Must be able to lift up to 25 pounds and perform
physical tasks related to housekeeping duties.
Essential Qualifications
·
Intermediate Food Hygiene Qualification (Level
3) preferred; Food Hygiene Qualification (Level 2) is essential.
·
1-2 years' experience working in a high-profile,
fast-paced kitchen within a luxury hotel or resort environment on a supervisory
or management role.
·
Proven ability to work under pressure while
maintaining quality standards.
·
Knowledge and experience with menu development,
food costing, and stock management.
Eligibility
Candidates must be authorised to live and work in
the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion
aren't just buzzwords. We genuinely value the unique perspectives everyone
brings, regardless of gender, ethnicity, age, disability, or background. Our
culture thrives on mutual respect, and we provide a workplace free from
discrimination and prejudice.
Should this role resonate with your aspirations,
please apply. If not shortlisted, we encourage you to explore other opportunities
with us, either now or in the future.
Note: If you do not hear from us within 14 days,
kindly consider your application as not shortlisted for this role.