Service Desk Analyst
Location: Camberley, GU15 3YL (Office based role)
Working pattern: 4 days on / 4 days off shift pattern (11hr rotating shifts, 7am-7pm/7pm-7am)
Job type: Full time, Permanent
Ref: 1218
Competitive starting salary - Uncapped overtime options - 20% salary uplift for shift work - At the desk training - 25 days annual leave - ongoing career development
Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent) to join our growing Customer IT Service Centre in Camberley. Due to an increase of work and demand for our Managed Service offerings, we are in a great place to expand our team to support our growth. Plenty of training and continuous career development / progression is on offer!
This is a 4 days on / 4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre (GU15 3YL).
Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.
Service Desk Analyst - What you'll do:
Act as the 1st point of contact for new incid...