Are you a natural customer care advocate? Do you want to expand your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work for a company that offers great career progression not only in IT, but in other departments within the business? Then this could be the perfect opportunity for you!
Could this be your next role?They are one ofthe UKs largest developers of pharmacy software solutions. They pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage.
Youll be joining a service desk team based in Chorley with modern brand new open plan offices, great facilities and right next to a train station. You will also have the opportunity to work from home every Friday. You'llprovidesupport to a UK wide client base. Youll deal with around 15 to 25 calls per day where your customer care skills will be the foundation of the customer experience. Throughout your time on the Service Desk, you will naturally be upskilled over time to give you the ability and knowledge to further expand on your skills, growing your technical ability by full use of their knowledge systems whilst engaging with existing staff who will offer their support.
The role provides a great opportunity for career progression for those who have the ambition and drive, moving from a Tier 1 to Tier 2 position within 18 months service or other positions wit...