Salary: Starting from 24K to 30K per annum
Job Type: Full-time (Weekend and evening availability required)
About Minstrel Court
Minstrel Court is a stunning wedding and events venue near Cambridge, offering a
picturesque setting and exceptional service. We are seeking a Venue Concierge &
Event Sales Executive to manage guest relations, drive venue sales, and assist in
event coordination. This role is ideal for a dynamic, customer-focused individual with
strong sales acumen and a passion for hospitality.
Key Responsibilities
Venue Concierge & Guest Relations
Welcome all guests, vendors, and prospective clients with professionalism and
warmth.
Act as the first point of contact for walk-ins, phone inquiries, and email
communications.
Conduct personalized venue tours, highlighting Minstrel Court's features and event
packages.
Provide concierge-style service, assisting guests with special requests, local
recommendations,
and accommodation arrangements.
Sales & Lead Generation
Proactively generate leads through cold calling, networking, and outbound sales
efforts.
Manage incoming inquiries, follow up with potential clients, and secure venue
bookings.
Develop and maintain strong relationships with couples, corporate clients, and
event planners.
Collaborate with the marketing team to promote venue offerings and boost
conversions.
Event Coordination & Administrative Support
Assist the General Manager with daily administrative tasks, scheduling, and
documentation.
Coordinate event logistics, ensuring all client requirements are met.
Maintain booking records, CRM systems, and client communication history.
Competencies
Previous experience in sales, hospitality, or event coordination (venue or wedding
industry
preferred).
A confident, professional communicator who thrives in customer-facing roles.-
Strong sales and negotiation skills, with a proven ability to convert inquiries into
bookings.
Excellent organizational skills and attention to detail.
Ability to multitask and work effectively under pressure.
Proficiency in Microsoft Office and CRM systems.
Willingness to work weekends and evenings, as required in the events industry.
Recruitment Checks
ID Card
Proof of Address
References