Job Description
Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in 24 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1500 employees worldwide.
Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.
Job Description
Salary: Dependent on Experience
Job Type: Full-time / Office-Based
Location: Unit 2 R-Evolution @ Gateway 36, Kestrel Way, Barnsley, S70 5SZ, UK
Job Purpose: To contribute to the success of Esco through detailed, efficient, office support and professionalism internally, with customers and suppliers in line with Esco business objectives. This is a diverse role requiring varying tasks supporting all departments, requiring good judgement, organization and the ability to remain calm and professional in all situations.
Essential Skills: -
1. Flexible and forward-thinking approach to match the business ethos, with energy and passion to devote to their position
2. Strong personal organizational skills
3. Be IT literate, primarily in Excel, Word and PDF
4. Have excellent English communication skills both written and verbal
5. Be professionally presented
6. Good working attitude, detail oriented, adaptability and willingness to learn the technical aspects of Esco’s equipment
7. Able to work under pressure and meet deadlines
8. Work well in a small team
Preferred Experience: Fresh Graduates are encouraged to apply
Key Duties (Including but not limited to): -
* Ensuring that the service sales targets and margins are achieved
* Preparing and following up on quotations by email & phone
* Tendering for service contracts
* Sourcing, calling & maintaining new customers
* Review of Client Terms & Conditions ensuring limited exposure for Esco
* Coordination with the factory to gain delivery times and costing where needed
* Coordinate with engineers to gain information/drawings
* Review of customer specifications to determine requirements
* Prioritize quotation requests and ensure quote deadlines are met
* Maintenance of the Reddot CRM system, ensuring the on-time follow-up for renewal of new and existing service contracts.
* Collaborating with Esco’s Service team to promote Esco service sales and utilize the service team to promote and advise on new equipment sales
* Maintaining Esco’s existing customer database