Elevation Recruitment seek a 1st Line Support Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire.
As an 1st Line / Field Engineer, your role will consist of providing essential technical support both onsite and offsite, addressing and resolving IT issues.
Required Experience
1. Great telephone and in-person people skills.
2. Previous IT support experience is a must (MSP Preferable)
3. Eager to learn and develop a career in IT
4. Office 365 & Exchange Online
5. SharePoint and Teams
6. Windows OS and Server
7. Excellent team player but with the capacity to be strongly self-motivated.
8. The ability to deal with difficult and demanding situations in a calm and professional manner.
9. Networking - DNS / DHCP / TCP / IP
A driving licence is essential for this role as you will proactively and reactively be attending site offices. (approx. 2 out of 5 days a week)