Summary
A leading global specialist in the timber flooring industry. Offering an exquisite range from suppliers across Europe and the Asia Pacific, our they work with a network of architects and interior designers and retail customers. They are now searching for driven and ambitious graduates to join their leading team as Sales Consultants!
Wage
£36,000 a year
A competitive basic salary of £26,000 £10k uncapped Y1 OTE/Commission
Training course
Sales executive (level 4)
Hours
Monday to Friday 9am-5pm
38 hours a week
Possible start date
Monday 24 March
Duration
1 year
Positions available
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Gain a comprehensive knowledge of the business, their offering and the market they operate within, in order to have valuable conversations with new and existing customers.
Provide consultancy advice to customers throughout the sales process to promote the company brand.
Understand clients needs and qualify opportunities to ensure the appropriate product is proposed.
Provide quote, action sample requests and buying material to the client and ensure all the USP’s are communicated.
Follow up with clients during the sales process and ensure they receive all information require in regard to the sale.
Raise sales orders and ensure stock is allocated.
Where you’ll work
Unit 4, Carnforth Business Park
Oakwood Way
Carnforth
LA5 9FD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
PARETO LAW LIMITED
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Presentation skills