Located in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 31 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa.
Job: Restaurant
Supervisor
Hourly Rate: £12.40 plus Tronc (Approx 40 hours per week)
Based in:
Cowley, Cheltenham
Reports to:
Restaurant Manager
DUTIES AND
RESPONSIBILITIES:
* Be
a role model for all F&B Assistants and peers.
* Ensure
that restaurant is set-up correctly before, during and after each service,
guiding F&B Assistants where needed.
* Know
the food menu inside and out, including allergens and be able to confidently
give recommendations.
* Know
the drinks menu inside and out and be able to confidently give recommendations.
* Know
the wine list to a point of being able to recommend and pair with the food.
* Take
an active leadership role in the training of all F&B assistants in all
aspects of their role. With guidance from the restaurant managers.
* Ensure
that all equipment within the restaurant is clean and presented in a tidy
manner.
* Be
ready to assist any team member who should need help or guidance.
* Help
create and maintain a positive work environment.
* Train
and maintain the company standards for the restaurant service and food quality.
All while adhering to our principle of aiming to
provide the best experience without a hint of pretension.
* Run
shifts including cashing up and delegating workload
* Supervise
staff on shift to ensure standards are upheld
* Supervise
and train F&B Assistant Level 2 members to give them the tools they need to
strive and grow
* Understanding
and training tactful upselling
* Ensure
consistent, high-quality food and beverages are served to customers.
* Ensure
the good overall presentation of the restaurant.
* Apply
all food and beverage safety and quality regulations.
* Communicate
the client comments to the Restaurant Manager.
ABOUT YOU
* Experience
in a similar role.
* Have
a passion for Food & Beverage industry.
* Attention
to details and customer needs.
* Social,
engaging and motivated.
* Flexibility
to respond quickly and positively to a range of work situations.
* Be
well spoken with excellent communication skills.
* Knowledge
as well as abilities in other languages would be beneficial.
* Proof
of eligibility to work in the UK.
WHAT
IT IS LIKE TO WORK FOR US?
Whether you’re looking for an
entry-level employment or a new opportunity to evolve, we make a point to
recruit, develop, and retain the most motivated and talented people from all
backgrounds and skills. Here is what we can offer:
* On
the job and personalised training to develop the technical and managerial
skills necessary to develop a clear career path.
* Possibility
of inner company mobility within our foreign venues such as Italy, France,
Spain or Switzerland.
* Staff
discounts and benefits.
* Pension
scheme.