Match Me Car Finance | Graphic Designer, UI Designer
Company Description
Match Me Car Finance is an online car finance broker established in 2018. With a focus on customer satisfaction, we compare the UK's leading car finance providers to offer our customers the best rate and help them find their dream car. Our customer-centric values drive our growth and guide us in putting our customers at the heart of everything we do.
Role Description
This is a full-time hybrid role for a Complaints Handler at Match Me Car Finance. The Complaints Handler will be responsible for handling customer complaints, resolving issues, and ensuring customer satisfaction. This position is located in Wythenshawe with the flexibility to work partially from home.
Requirements
* Strong communication and problem-solving skills
* Experience in customer service or complaints handling
* Ability to empathize and resolve issues effectively
* Attention to detail and organizational skills
* Conflict resolution and negotiation skills
* Knowledge of car finance or the automotive industry is a plus
* Previous experience in a similar role
* Ability to work independently and within a team
Seniority Level: Entry level
Employment Type: Full-time
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