Location: The Kingswood Academy, Hull
Working hours: 36.25 hours per week, Monday to Friday, 7 am to 3 pm
Salary: £14.89 per hour
Contract: Permanent (Term Time Only)
Your new role
What you'll do:
* Consult Client on the menu and provide customer feedback to the Company
* Ensure compliance with the nominated suppliers and approved product list in relevant area of responsibility
* Follow the correct recipes and ensure compliance with menus are adhered to daily, including all displays, presentation, promotion and pricing
* Regularly talk with clients and customers about the standard of our service and consider appropriate changes if required
* Plan and conduct a programme of events and activities to promote the service and improve customer experience
* Manage your team in line with the Company’s policies and procedures
* Manage and motivate your team of staff to provide a customer focused service provision at all times.
* Periodically assess performance and development of your team
* Carry out induction of new employees, and refresher training of existing employees to include skills and method training, including essential Tool-Box-Talks talks.
* Fulfil the role of Health & Safety ‘champion’ for RFM; promote health & safety as a top priority for you and your team
What you'll need:
* Food industry skills and/or qualifications
* Ability to work on own initiative in a structured logical approach
* Relevant H&S qualification, preferably IOSH
* Excellent communication and interpersonal skills
* Proficient in relevant computer programmes
* Demonstrate knowledge of service delivery in catering
* Understand the importance of safeguarding.
* Experience with a cashless system (desirable)
The successful candidate will require an Enhanced DBS with child barred list Check before starting in the job.
Who we’re looking for:
People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.
What’s in it for you?
In addition to the hourly rate, we offer a wide range of rewards and benefits, including 33 days annual leave (pro rata for part time positions), a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.
When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.
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