Who are we
Albrighton Hall Hotel & Spa is an 87-bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar.
A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland.
Excellent service, quality food and beverage, and an overwhelming sense of teamwork are key to our success.
Role Responsibilities
The position will involve:
* Deal with incoming enquiries by phone or email and send a proposal in accordance with customer requirements.
* Negotiate and agree on rates according to Selling Strategies
* Pro-actively work as a member of the team, contributing to maximising revenue and generate business
* Meet potential clients to show them the Hotel facilities
* Effective Diary Management
* Send Contracts to clients and keep departments and clients updated in a timely manner
* Work and co-operate with the team and other departments and offer support and assistance when necessary
* Organise and prioritise work to meet deadlines.
* Communicate client’s requirements both verbally and written via Delphi computer system to all departments within the hotel
Key Requirements
Essential:
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service.
* Creative thinking and be able to think outside of the box.
* Excellent grooming standards
* Flexibility to respond to a range of different work situations.
* Ability to work under pressure and under own initiative.
* Passion for sales and for achieving targets and objectives.
Desirable:
* Previous experience in a similar role although not essential.
* Experience of Opera, salesforce or similar programmes.
Benefits
* Competitive salary
* Excellent on-going support, training and development
* 28 days holiday including Bank Holidays per annum
* Stakeholder Pension entitlement
* Discounted hotel room rates for you, your friends and family
* On-going incentives and rewards
* Meals on duty