JOB TITLE – ICC Wales Sales Executive DEPARTMENT – Sales and Revenue RATE OF PAY - £13.49 per hour including excellent benefits CONTRACT TYPE – Full Time, Permanent HOURS OF WORK – 37.5 SHIFT DETAILS – 5 days out of 7 LOCATION – Newport, NP18 1HQ JOB ID - REQ4860 OVERVIEW Our reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all of which depend on the outstanding personalities, performance and professionalism of our exceptional team of people WHAT ARE WE LOOKING FOR … We are searching for outstanding Sales Executive to join our bustling Sales and Revenue team. You will have outstanding interpersonal skills and a passion for delivering exceptional guest service. You will thrive in a fast-paced and dynamic environment whilst retaining a sense of calm under pressure. With a natural ability to build rapport and an excellent telephone manner, you will be confident explaining all product options within ICC Wales. A positive outlook, a good eye for detail and being IT literate (Opera) is a must for this role. You will be a top multitasker with a sense of fun and professionalism in equal measure. Previous experience in a similar role is essential. WHAT YOU’LL DO … As Sales Executive, your aim will be to convert the initial enquiries to confirmed revenue, promoting all facilities of ICC Wales in particular on the research of new clients in order to achieve the budget set for the event and contribute to the ICC Wales overall revenue and profit. You will professionally promote and sell ICC Wales at appointments, site visits and over the telephone.? You will engage in the entire sales process from research to bidding/tenders, proposal writing and contract issue.? You will implement and follow a sales strategy, using the systems and information available in order to achieve maximum rate, thus achieving budget. You will utilise exemplary sales techniques and guest service skills while having a fantastic eye for detail. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few. Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed WHO ARE WE … International Convention Centre Wales is the UK’s newest and most exciting events venue. World-class facilities include a 4,000 sq m pillar-free exhibition hall, a 1,500-seat auditorium, versatile meeting rooms and an abundance of breakout and networking spaces, flooded in natural daylight. Built in an £84m joint venture project with Welsh Government, the venue is highly accessible just a stone’s throw from Junction 24 of the M4, yet it is situated in ancient woodland with floor to ceiling meeting room windows and outdoor breathing space making the most of the stunning environment. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.