Salary
£35,000 - £37,500 per annum
Key duties
1. To achieve business objectives as set by the Senior Operations Manager using bespoke systems, tools, and programmes, including quality of food guest scores, food safety audit scores, food wastage control tolerances, and management of food production labour costs.
2. Attend daily briefings as a senior departmental ambassador and contribute key information to all departments.
3. Recruit staff for the food production team in line with requirements.
4. Lead the training and development of the kitchen team to ensure succession planning and development at all levels.
5. Manage and deliver the highest standard of preparation and service of all food and beverage items.
6. Lead the delivery of required volumes of food items for food and beverage production areas to meet variable demands as cascaded by weekly park footfall forecasts and data provided by the Food and Beverage Product and Compliance manager.
7. Attend meetings and training courses as necessary and schedule reporting team to complete training commensurate with roles.
8. Control and maintain levels of all food storage areas, ensuring deliveries are packed away upon receipt and that all stock is rotated using the FIFO system.
9. Provide regular stock checks in line with standard operating procedures.
10. Manage kitchen safety and promote a culture of safety first within the food and beverage teams.
11. Manage all kitchen opening and closing procedures.
12. Carry out any other reasonable duties in line with the post as may be required.
About you
1. Act as a brand ambassador for Longleat ensuring all work adheres to brand guidelines and aligns with our vision of a Picture-Perfect site.
2. Be flexible and willing to support others, including being part of an on-call rota.
3. Have a guest-focused approach, ensuring work is completed to the highest standard.
4. Be feedback positive and able to learn to improve.
5. Be data-oriented to analyse key events and campaign successes.
6. Always represent the company in a professional manner.
A little about us
At Longleat, we offer a day out like no other, inviting our guests to step into the Thynn family home with the finest example of Elizabethan Architecture, and immerse themselves in the wild side with over 120 species of animals.
With around 1 million guests every year, we are passionate about providing unforgettable experiences that create lasting memories.
Our values
At Longleat, we engage and inspire our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, with opportunities to visit animals during your lunch break. We value our workforce and offer an inclusive and supportive environment that encourages personal development and progression.
You will receive a competitive salary, along with a range of attractive benefits, including:
* 29 days holiday inclusive of bank holidays pro rata
* Unlimited free entry to Longleat for employees
* Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
* 50% off Annual passes for Friends and Family
* Discounts on food and beverages and retail merchandise
* 20% off VIP Experiences, 10% off Accommodation
* Discretionary bonus scheme
* Employee Assistance Programme
* Employer contributory pension scheme
* Life assurance scheme
* Perks at work
* Range of flexible working schemes
* Great progression opportunities available.
* Internal endorsement for re-hire of future vacancies
Your contract
You will be on a permanent full-time contract, with working hours covering Monday to Sunday.
Location: On-site with a hybrid working model
Sounds great! How do I apply?
If you are interested in this role, please apply online. We will have a two-stage interview process, likely starting online with a second interview in person, including a personality profile questionnaire to complete prior to the second interview.
Interviews will take place on a rolling basis, and we reserve the right to close this advertisement early if enough suitable applicants are received.
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