Please Note Office Job Title Will Be: Customer Engagement Executive
Location: Shoreham-by-sea (BN43 6PA)
Ready to shape the future of business technology while earning industry-leading commissions?
Key Benefits:
* Uncapped Commission: Industry-leading structure with high % share of GP.
* Career Growth: Clear progression paths and learning opportunities.
* Inclusive Culture: Regular socials and a welcoming, collaborative environment.
* Incentives: Annual Sales Trip I Lucrative bonuses and exclusive discount platforms.
* Flexible Working: Hybrid options to fit your lifestyle.
* Own Your Relationships: 360 Sales retaining and up/cross selling to all your accounts/customers. Own and build long lasting relationships,
* Multi Product Selling: Sell and Earn across the entire Focus Group technology stack.
About Us:
Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.
Job Purpose:
As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group’s product portfolio and upselling / cross selling new features and additional services, tailored to each client.
Principal Responsibilities/Duties
* Maintain and adapt product knowledge
* Outbound telesales sales and account management
* Cross sell different products to the existing customer base
* Understand the sales process from start to finish
* Create opportunities through lead generation for surrounding teams covering all product offerings
* Look for referrals from current customers, to build own client base
* Ensure pipeline and forecasting is accurate at all times throughout the month
* Meet daily productivity and sales based KPI’s
Essential Skills
* Target driven
* Motivated and Ambitious
* Persistent and Resilient
* Good interpersonal skills
Our Values
* Respect - Treat colleagues and customers with respect
* Integrity - Uphold the highest standards of honesty and fairness
* Teamwork - Engage and collaborate with colleagues and partners
* Ambition - Determination to be the best that we can be
Don't let the requirements hold you back! We value passion, potential, and a willingness to learn just as much as experience. We're a fast-paced and growing environment, and if you're excited about business development and helping companies succeed with technology, we encourage you to apply – even if you don't tick every box.
At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.
We’re proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We’re delighted to have been named one of the UK’s best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.