About the opportunity:
We are the internal recruitment partner for an international leading supplier and manufacturer of marine safety products.
Due to internal promotion, we have an exciting opportunity for a Senior Customer Support to join their team based in Redcar.
As the Senior Customer Support, you will be responsible for providing senior level support to the Customer Operations Manager supporting with adhoc tasks and acting as a senior escalation point as and when required.
A key focus of this role will be providing high level of service to internal customers and will see you working cross functionally with other areas of the business ensuring prompt resolution and customer satisfaction are always met.
This position requires strong problem-solving skills, technical expertise, and the ability to work effectively in a fast-paced and highly demanding environment. If you are passionate about delivering excellent customer service and have experience in military support, this is an exciting opportunity to contribute to the success of our company.
Requirements
Successful candidates will be able to demonstrate the following:
1. Previous experience in military support or a related industry would be beneficial to this role.
2. Experience of working in a customer focused and deadline driven enviroment.
3. A logi...