Hiring Manager - Tom Howson Closing Date - Friday 31st January 2025 The Opportunity We are seeking a New Business Executive to be responsible for hitting daily call targets generated from online enquiries and converting those leads for Conveyancing and Surveys The role will involve: Hitting daily call targets, typically between 80-120 a day Recording the call outcomes Converting the calls into leads Managing the chase cycle for unanswered calls Ensuring all administration is accurately updated Reporting daily, weekly on the converted leads About You The New Business Executive will have strong communication skills with a friendly and easy tone able to effectively communicate with both customers and colleagues. You will help customers to clarify their requirements and document the conclusions reached. You will also have/be: GCSE or equivalent Previous experience in a telesales role is essential IT literate, particularly with the MS Office suite of products and ideally CRM systems Excellent understanding of customer service standards Excellent telephone manner Actively seeking opportunities for personal development Knowledge of the domestic property market would be an advantage