Salary: Starting from 24K to 30K per annum
Job Type: Full-time (Weekend and evening availability required)
Tasks
About Minstrel Court
Minstrel Court is a stunning wedding and events venue near Cambridge, offering a
picturesque setting and exceptional service. We are seeking a Venue Concierge &
Event Sales Executive to manage guest relations, drive venue sales, and assist in
event coordination. This role is ideal for a dynamic, customer-focused individual with
strong sales acumen and a passion for hospitality.
Key Responsibilities
Venue Concierge & Guest Relations
* Welcome all guests, vendors, and prospective clients with professionalism and
warmth.
* Act as the first point of contact for walk-ins, phone inquiries, and email
communications.
* Conduct personalized venue tours, highlighting Minstrel Court's features and event
packages.
* Provide concierge-style service, assisting guests with special requests, local
recommendations,
and accommodation arrangements.
Sales & Lead Generation
* Proactively generate leads through cold calling, networking, and outbound sales
efforts.
* Manage incoming inquiries, follow up with potential clients, and secure venue
bookings.
* Develop and maintain strong relationships with couples, corporate clients, and
event planners.
* Collaborate with the marketing team to promote venue offerings and boost
conversions.
Event Coordination & Administrative Support
* Assist the General Manager with daily administrative tasks, scheduling, and
documentation.
* Coordinate event logistics, ensuring all client requirements are met.
* Maintain booking records, CRM systems, and client communication history.
Requirements
Competencies
* Previous experience in sales, hospitality, or event coordination (venue or wedding
industry
preferred).
* A confident, professional communicator who thrives in customer-facing roles.-
Strong sales and negotiation skills, with a proven ability to convert inquiries into
bookings.
* Excellent organizational skills and attention to detail.
* Ability to multitask and work effectively under pressure.
* Proficiency in Microsoft Office and CRM systems.
* Willingness to work weekends and evenings, as required in the events industry.
Recruitment Checks
* ID Card
* Proof of Address
* References