Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.
Position
As a Head Chef, you will lead the back-of-house operations within your assigned restaurant or department managing a team of up to 20 chefs. You will ensure the highest standards in food preparation, team leadership, and kitchen efficiency while delivering authentic Italian cuisine in line with Eataly’s standards. Reporting to the Executive Chef, you will drive performance, innovation, and a positive workplace culture.
Your key responsibilities will include:
* Leading and managing the kitchen team, including recruitment, training, performance evaluation, and disciplinary actions.
* Collaborating with the Executive Chef and other department heads to develop and execute seasonal menus.
* Ensuring consistency in food quality and presentation through effective communication, briefings, and continuous training.
* Monitoring and managing financial performance, including food costs, labor costs, and profitability.
* Overseeing inventory management: ordering supplies, stock control, verifying deliveries, and ensuring accurate documentation.
* Implementing and maintaining kitchen policies, procedures, and HACCP compliance.
* Conducting daily inspections to uphold high standards of cleanliness, hygiene, and safety.
* Liaising with the front-of-house team to communicate menu changes, specials, and any shortages.
* Managing kitchen software, spreadsheets, and reporting tools to optimize operations.
* Handling and resolving employee and guest incidents professionally.
* Taking on additional responsibilities in the absence of the Executive Chef or as required.
Requirements
* Proven experience as a Head Chef, Senior Sous Chef, or similar leadership role in a high-volume, quality-driven kitchen.
* Strong leadership and team management skills with the ability to motivate and train staff.
* Deep knowledge of Italian cuisine and culinary techniques.
* Proficiency in stock control, purchasing, and financial management.
* Familiarity with food safety regulations and kitchen health standards.
* Ability to work efficiently under pressure in a fast-paced environment.
* Excellent problem-solving skills and adaptability.
* Experience using kitchen management software and POS systems.
THE PERKS OF BEING AN EATALIAN...
* No late night finishing! The latest finishing time is 23.00.
* 40 hours contract.
* 30-day holiday allowance that increases with the length of service (pro-rata).
* Free meal on shift.
* Internal career progression and global opportunities across the Eataly stores.
* 20% employee discount across retail, bars, and restaurants.
* Discounted Gym memberships.
* WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
* MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
* "Refer a Friend" and earn up to £300 per person.
* Cycle to work scheme.
* No interest technology loans.
* Employee assistance program.
* And much more available through our benefits platform.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Production
Industries
Food and Beverage Services
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