About The Role
Job: Senior Sales Executive
Salary: £25,400 (OTE £35,000)
Bonus: Fantastic Annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern over 5 days. Weekend work is involved.
We are the UK’s favourite car-buying service, and we are growing! We have over 500 branches nationwide. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more at one of our national training centres.
Responsibilities
1. Model high performance when buying cars and support the Regional Manager in driving performance.
2. Provide cover for the Regional Manager if needed and support all colleagues in the region to achieve their very best.
3. Act as the main point of contact for customers in your local branch.
4. Contact customers and prioritise your diary to achieve appointments and meet targets.
5. Lead the customer through the purchase journey, completing appraisals on cars, handling and processing important documents, and processing customer payments.
6. Deliver exceptional customer service.
7. Assist the Regional Manager in the smooth running of the region and compliance with the company’s procedures.
8. Perform Branch Standard checks when visiting locations.
9. Identify the support and coaching needs of colleagues and provide constructive feedback and development points when required.
10. Report any potential threats to the business to your Divisional Manager.
11. Ensure all diaries/rotas are set up as per company instructions.
12. Ensure all purchases are completed as per company standards.
13. Provide temporary cover within other regions in the Division.
14. Complete all necessary tasks as set out by HR.
15. Assist in the completion of all purchases.
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