Location: NW London, White City (On-Site)
Reporting to: HR Manager
Contract: Full-Time, Permanent
About the Role
We are seeking a proactive and experienced HR Generalist to join our dynamic HR team. This is a key operational role supporting the HR Manager across the full employee lifecycle. You’ll be the first point of contact for day-to-day HR matters and play an integral part in delivering a consistent, compliant, and people-focused HR service across the business.
This role is perfect for someone who thrives in a fast-paced environment, has strong working knowledge of employment law and HR best practices, and enjoys both hands-on HR operations and contributing to wider HR projects.
Key Responsibilities
* Provide clear, consistent advice and support to managers on employee relations (ER), including disciplinaries, grievances, absence management, and performance issues.
* Sup port the effective handling of ER cases, mitigating legal risks to the business.
* Administer employee benefits and respond to employee queries.
* Assist with the design and delivery of process improvements and HR-related projects.
* Support the company in fulfilling its legal HR reporting obligations (e.g. Gender Pay Gap, Modern Slavery, Right to Work).
* Review, update, and maintain HR policies and procedures to ensure compliance with current legislation and internal processes.
* Collaborate with the L&D team to support employee and management development.
* Manage employee lifecycle administration, including flexible working, parental leave, and other employee requests.
* Maintain accurate and up-to-date HR records (digital and paper-based), ensuring GDPR compliance.
* Conduct regular audits (e.g. visa status, driving licences, credit checks, personnel files).
* Manage recruitment processes: writing job ads, screening, interviewing, and onboarding new hires.
* Support payroll processing using Sage 50 on a weekly basis as needed.
* Undertake additional tasks and HR projects as required by the HR Manager.
Health & Safety Responsibilities
* Ensure a safe working environment by following all Health & Safety guidelines.
* Report all accidents, near misses, and hazards promptly.
* Act in accordance with the Health and Safety Manual and Company Handbook.
Required Skills & Experience
* Proven experience as an HR Generalist.
* CIPD qualified (minimum Level 3).
* Solid knowledge of employment law and HR best practices.
* Strong interpersonal and communication skills – both written and verbal.
* Comfortable supporting and advising line managers at all levels.
* Ability to handle confidential matters with discretion.
* Excellent organisational skills and the ability to manage competing priorities.
* Proficient in Microsoft Office, especially Word and Excel.
* Confident, adaptable, and willing to challenge and influence where appropriate.
Desirable
* Previous experience in an SME or multi-site environment.
* Experience with Sage 50 Payroll.
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