Lloyds Bank - Customer Support - Norwich
Location: Norwich, covering our friendly Gentleman's Walk and Aylsham Road branches
Time Type: Full time
Posted On: Posted 2 Days Ago
Job Requisition ID: 118821
End Date: Friday 13 September 2024
Salary Range: £23,500 - £23,550
Flexible Working Options: Flexibility in when hours are worked
Job Description Summary: A full-time branch-based opportunity working 35 hours per week.
About this opportunity:
Our colleagues are passionate about making a difference to customers, businesses, and communities – could you join them and help Britain prosper?
As one of our Customer Support colleagues, you’d get the opportunity to earn, learn and develop within an inclusive organization with genuine values focused on putting people first.
You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you’ll learn to make the most of your best talent – helping people - using our latest in-branch technologies and digital services.
From Day 1 we’ll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.
What you’ll need:
* To be honest and genuine, caring about helping people with their finances (no previous banking experience required).
* The ability to quickly build relationships to give customers a fantastic experience.
* Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
* A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
* The flexibility to work in branches across the area and Saturdays when needed.
About working for us:
Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
Benefits:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 22 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more.
(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
About Us
For over 320 years we’ve been making a difference to the lives of customers, businesses and communities. With us, you’ll be helping Britain prosper.
You’ll be part of an ever-changing industry, playing a key role in shaping the financial services of the future whilst supporting our customers’ changing needs.
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