Cluster Events Sales Executive, Malmaison & Hotel du Vin York
Rate of pay: £12.20 / 40 Hours Per Week
Contract type: Permanent
Location: Malmaison York
We’re looking for a Cluster Meetings & Events Executive to join our team and play a crucial role in driving the meetings and events agenda. For this role, you can expect to handle high-value enquiries, which would include everything from product launches, team meetings, large conferences, social celebrations, and weddings, providing an exciting and varied workload within a dynamic close-knit team.
Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business, and ensure a strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.
Key Responsibilities & Objectives:
* Manage meeting, private event, and wedding enquiries.
* Drive occupancy and revenue for the meeting spaces within the hotel.
* Drive occupancy of bedrooms for MICE enquiries with groups attached.
* Work according to the SOPs within the brand, ensuring adoption of best practices.
* Ensure a high level of attention to detail when creating proposals and function sheets for the hotel's operation team.
* Develop relationships and rapport with potential clients by adopting a consultative sales approach.
* Ensure all deposits and final payments are received in a timely manner as per the brand SOP.
* Confidently execute client site visits during their decision-making process.
* Support the Cluster Meetings & Events Manager with any other ad-hoc tasks that are required.
What we’re looking for:
* Communicates openly and clearly both verbally and in writing.
* Manages time and resources effectively.
* Prioritizes actions and manages tasks through completion in a timely manner.
* Acts on own initiative.
* Has drive and hunger for sales.
* Expresses confidence in own ideas.
* Can handle more than one task at a time.
In addition to competitive rates of pay, we offer:
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off the best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes that support you in developing your career.
* High Street Discounts on a range of high street shops, experiences, holidays, and much more.
* Cycle to work scheme – save up to 40% on a wide range of bikes.
* Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
* Referral schemes that pay up to £1500 (just for getting your mates jobs!).
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
* Wellness & National Campaign Days Calendar which promotes activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
* We work with Wagestream giving instant access to your pay as it’s earned.
* Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
* We are a proud sponsor of The Brain Charity.
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
* 100% of our electricity is generated using renewable energy.
* Recycle a minimum of 70% of the waste from our hotels.
* Moved to a chemical-free cleaning system in our bedrooms and public areas.
* Volunteer to work for sustainable charities 2 days per year on full pay.
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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