My client are on the hunt for a Sales Coordinator who is dynamic, proactive, and possesses a strong ability to work independently as well as part of a team. This fast-paced role requires excellent time management and attention to detail. The successful candidate will be integral in supporting our sales team and maintaining high-level client relationships, managing the full process from quotation to credit control.
Day to Day of the Role:
* Provide outstanding customer service and act as a brand ambassador.
* Handle both incoming and outgoing calls, following up on projects as needed.
* Manage the enquiry to order process, including processing orders and coordinating deliveries.
* Support customers, sales personnel, and team leaders in daily operations.
* Scale floor plans and coordinate design requests.
* Offer guidance and product/system recommendations.
* Liaise with suppliers for order chasing, placing orders, pricing, and stock availability.
* Coordinate deliveries, including handling purchase orders and invoices.
* Process payments and assist in resolving pre- and post-sale queries.
* Handle invoicing and accounting discrepancies.
* Manage multiple email inboxes for the regional team.
* Document sales visit activities and report on weekly operational KPIs for continuous improvement.
Required Skills & Qualifications:
* Knowledge/experience in the construction industry.
* Proven sales support experience.
* Ability to read and understand architectural drawings and specifications.
* Proficiency with ERP/CRM systems.
* Experience in project coordination within a fast-paced sales environment.
* Strong commercial awareness and a commitment to providing best-in-class customer service.
* Excellent organisational and time management skills.
* Ability to work within tight deadlines and prioritise effectively under pressure.
* Excellent communication skills, both written and verbal.
* Proficiency in Microsoft Office (Word, Excel & Outlook).
* Full UK Driving License.
Benefits:
* 6.2 weeks holiday per annum (23 days plus 8 statutory bank holidays).
* Workplace pension scheme.
* Company laptop provided.
To apply for the Sales Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.
#J-18808-Ljbffr