Overview: A fantastic opportunity has opened up in the energy industry for a dynamic and customer-focused Sales and Customer Service Executive. This full-time, permanent role is focused on driving new business by prospecting potential customers and consulting them on the benefits of a wide range of energy products and services. You will also support existing clients with their current and future energy needs, while working in a high-performing team environment.
Role and Responsibilities: As a Sales and Customer Service Executive, you will be responsible for engaging with both new and existing customers, identifying their energy needs, and tailoring solutions that meet commercial and customer targets. You will ensure customer satisfaction, maintain accurate records, and collaborate with internal departments to optimize opportunities.
Key Responsibilities:
1. Generate new business by prospecting potential customers and consulting them on energy solutions.
2. Support existing customers with their current and future energy needs, providing quotations and processing orders.
3. Ensure customer satisfaction by promoting positive customer interactions and maintaining strong communication.
4. Work with customer data to identify needs, tailor solutions, and provide suitable quotations.
5. Adhere to industry regul...