Position Available: French-Speaking Customer Support SpecialistLocation: EdinburghSalary: £25,000 annuallyType: Full-Time, Permanent Are you an experienced Customer Service professional looking for a fresh challenge? Do you excel in dynamic, fast-paced environments? Are you fluent in French?Our esteemed client, a global industry leader, is on the lookout for a Customer Support Specialist to join their vibrant team. The successful candidate will oversee the entire customer journey, ensuring seamless and efficient service.Key Duties: Oversee and manage existing customer accounts Handle a high volume of incoming calls Foster and maintain strong relationships with carriers and customers Deliver outstanding customer service to clients and carriers Resolve issues for both customers and carriers Provide quotes, arrange bookings, and process payments Exhibit excellent multitasking abilities and proficiency with computer software Represent the company professionally and act as a role model for colleaguesRequirements: Exceptional written and verbal communication skills Adaptability to a dynamic work environment Precision and commitment to high-quality work Reliability and dependability Strong problem-solving capabilities Effective teamwork and openness to diverse perspectives Respect for cultural diversity Strong decision-making skillsReady to take the next step in your career? Apply now and become part of a team that values excellence and innovation Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.