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Collectors (Drug & Alcohol testing) – various locations nationwide, Loughton
Client:
Abbott
Location:
Loughton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
96fb3b78c053
Job Views:
6
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
The Opportunity
As a Collecting Officer, you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer focused and have the integrity to follow our chain of custody process at all collections.
Locations:
* Liverpool
* Manchester
* Cardiff
* Wembley
* Uxbridge
* Isle of Wight
* Carlisle
What You’ll Do
* Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
* Provide availability to attend collections during the day, evenings, weekends, and public holidays in line with business needs.
* Participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
* Remain current with processes by reading, acknowledging, and attending audits at the required time to remain competent.
* Any other reasonable duties as directed by the management of the business.
Required Qualifications
* Educated to National Standards.
* Good verbal, written, and communication skills.
* IT literate with basic skills in Word, Excel & Outlook.
* A self-motivated individual with a flexible approach to work.
* Ability to follow set processes to ensure the right outcome.
* Driving licence + own vehicle.
* Continually self-review your collections to ensure you meet and exceed customer expectations and provide feedback for improvements to your Regional Team Leader.
* Communicate effectively, ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
* Understand the impact of actions taken or omissions made within your role and how they affect others both internally and externally, using this information to ensure positive outcomes.
* Ensure changes to any process through updates or feedback are implemented immediately, ensuring the longer-term success of the Collection Network.
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