Join Our Growing Team as a Customer Support Specialist!
Are you a friendly, personable, and confident individual looking to make a meaningful impact in your career? We’re seeking someone like you to become an essential part of our ever-growing team in Daventry, NN11 0QB.
About the Role:
As a Customer Support Specialist, you’ll play a key role in our organisation, handling questions and concerns from the public in a friendly and supportive manner. You’ll have the opportunity to learn new processes, work to deadlines, and collaborate effectively both independently and within a team.
What You’ll Be Doing:
* Engaging with the public and addressing inquiries over the phone in a helpful and supportive manner.
* Gaining knowledge about our industry, including PCNs, ANPR, and relevant rules and regulations, through specialised training.
* Working diligently with a keen eye for detail and a meticulous approach to achieve required outcomes.
What We’re Looking For:
* Previous office experience is essential.
* A proactive, confident, and personable attitude.
* A willingness to learn and adapt to new processes.
* Excellent communication skills and the ability to work effectively both independently and in a team setting.
What We Offer:
* Starting Pay: £25,000 per year, increasing to £27,500 after training and probation.
* Benefits: On-site parking and opportunities for growth and development.
* Schedule: Monday to Friday, 9am to 5pm (Full-time, Permanent).
Why Join Us?
We’re a small but ambitious industry leader experiencing significant growth. This means plenty of opportunities to advance your career, develop your skills, and achieve more. If you have the drive to excel and want to be part of a supportive, dynamic team, we’re here to help you succeed.
Location Requirement:
You must be able to reliably commute to or plan to relocate to Daventry, NN11 0QB before starting work.
Ready to Apply?
If you’re eager to grow with us, apply today and let’s achieve great things together!
We can’t wait to welcome you to our team