Salary £35,000 - £37,500 per annum Key duties To achieve business objectives as set by the Senior Operations Manager and using bespoke systems, tools and programmes, these will include quality of food guest scores, food safety audit scores, food wastage control tolerances and the management of food production labour costs. Attend daily briefings as a senior departmental ambassador and contribute key information to all departments. Recruit staff for the food production team in line with requirements. Lead the training and development of the kitchen team tiers to ensure succession planning and development at all levels. Manage and deliver the highest standard of preparation and service of all food and beverage items. Lead the delivery of the required volumes of food items for the food and beverage production areas to meet variable demands as cascaded by weekly park footfall forecasts and data provided by the Food and Beverage Product and Compliance manager. Attend meetings and training courses as may be necessary from time to time and schedule reporting team to complete training commensurate with roles. Control and maintain levels of all food storage areas and ensure deliveries are packed away upon receipt and that all stock is rotated using the FIFO system of work. Provide regular stock checks in line with standard operating procedures. Manage kitchen safety and promote a culture of safety first within the food and beverage teams. Manage all kitchen opening and closing procedures. To carry out any other reasonable duties in line with the post as may be required from time to time. About you You will act as a brand ambassador for Longleat ensuring that all work adheres to our brand guidelines/proposition and aligns with our vision of a Picture-Perfect site whilst performing the function required. Be flexible and willing to go the extra mile to support others, including being part of an on-call rota. Have a guest-focused approach, always ensuring work is completed to the highest standard. Be feedback positive and able to learn to improve. Be data oriented to analyse key events and campaign successes. Always represent the company in a professional manner. A little about us At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat. With a core business of around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime. Our values At Longleat, we believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work. Why join the Longleat team? In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable koalas and cheeky meerkats during your lunch break. We value our workforce and offer an environment that is inclusive and supportive. We encourage personal development and progression. You will receive a competitive salary, in addition to a range of attractive benefits that include; 29 days holiday inclusive of bank holidays pro rata Unlimited free entry to Longleat for our employees Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata 50% off Annual passes for Friends and Family Discounts on food and beverages and retail merchandise 20% off VIP Experiences, 10% off Accommodation Discretionary bonus scheme Employee Assistant Programme Employer contributory pension scheme Life assurance scheme Perks at work Range of flexible working schemes Great progression opportunities available. Gain an internal endorsement for re-hire of future vacancies Your contract You will be on a permanent full-time contract, with working hours to cover Monday to Sunday. Location: On-site with a hybrid working model Sounds great How do I apply? If you are interested in this role, please apply online. We will have a two-stage interview process. The first is likely to be online with a second interview in person. You will be given a personality profile questionnaire to complete prior to a second interview. Interviews will take place on a rolling basis. We reserve the right to close this advertisement early if enough suitable applicants are received.