REED are excited to be partnering with a leading technology company based in Gosforth that are looking to expand their sales team in 2025. Our client is well-established, operating for over 30 years, and pride themselves on delivering exceptional service to customers in their specialism. Main Duties and Responsibilities: A highly motivated and conscientious individual, your main areas of responsibility will include: Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking. Set up meetings with potential clients and listen to their wishes and concerns Prepare and arrange appropriate demonstrations on products and services Create frequent reviews and reports with sales and financial data Participate on behalf of the company in exhibitions or conferences if required Negotiate/close deals and handle complaints or objections Create quotations for clients with accurate information and pricing Maintain a high level of admin to ensure clients records are maintained at all times Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Maintain sales case records to a highest standards using the in-house CRM system Knowledge, Skills and Experience Required: This role requires a dedication to delivering outstanding customer service along with a good technical understanding. Polite and professional phone manner Telesales Positive attitude Diary management Experience in B2B telesales Great communicator Great customer service and sales skills Able to develop a good working relationship with our customers and colleagues Can accurately maintain all internal records Represents the company in a professional manner Understand the importance of project budgeting and delivering projects within budget. To be able to monitor the progress of cases and projects in an efficient and effective manner. Have a positive work ethic with a can-do attitude and a strong desire to complete tasks. Location: On-site in Gosforth (near to High Street and Regent Centre metro) Hours: Monday to Thursday, 09:00 to 17:30 with 1hr for breaks Friday, 08:30 – 17:00 with 1 hr for breaks