Job Description
##\n\nWhere : Merthyr Tydfil\n\nFull time : Permanent\n\nSalary : £20,280\n\nHourly rate: £10.40\n\n##\n\nThe Role\n\n**Are you bold and want to get paid? A little bit brilliant but want to keep\nlearning? And really clear you want to start a career?
If so, wow, you could\nreally be EE.**\n\nJoin our multi award winning Apprenticeship scheme and you’ll use your\ncharm, enthusiasm and belief to ensure our customers experience the best of EE\nevery time they talk to us. In our customer service team we help people get to\ngrips with everything from their bill and their contract, to a particular\nfeature on their new smartphone.\n\nYou can come from any background and all you need is the energy, talent\nand ambition to launch an amazing career at EE. So buckle up and get ready to\nlearn loads, earn fast, receive training towards an NVQ and enjoy all the\nextras you’d expect from Britain’s most cutting-edge mobile network.\n\nWe are more than a team at EE; we are a family, and this ethos\nincludes our customers too.
This means that your role will be to make sure our\ncustomers receive an exceptional and personal service every single time.\n\n##\n\nYour Future With Us\n\nWe are passionate about helping you progress your career and are committed\nto your growth and development. When the time is right for you, we’ll be right\nthere and will do everything we can to help you get to where you want to be.\n\nEnrolling onto our Aspire programme for example will give you the\nopportunity to learn a whole new subject and begin a career in your area of\ninterest regardless of your experience. Areas of interest include Human\nResources, Marketing, Finance, Design, Reporting, Management and much more, we\nhave it all.\n\nOur Aspire programme is just one example of how we can help you move your\ncareer forwards, and if you’d like to know more just ask!\n\n##\n\nWondering If You’re What We’re Looking For?\n\nWe believe in a completely personal environment, where you’re treated like\nyou want to be treated.
We’re committed to working together to build a\ncommunity where everyone feels they belong. Whatever your age ,\nrace, sexuality, disability, religion or gender\nidentity, we recognise and celebrate our differences and embrace\ndiversity at all levels. Everyone is welcome at EE.\n\n##\n\nWondering What’s In It For You?\n\nBeing part of the EE family brings a huge number of benefits including the\nbelow:\n\n * A great starting salary of £20,280 plus incentives throughout the year\n * Our Smart working model which supports you to create a flexible working routine that works for you\n * Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year\n * Brand new sites!
We are currently refurbing all our contact centres to make them state of the art and a great place to work\n * Volunteering days, so you can give back to your local community\n * Optional Private Healthcare and Dental, for you and the family\n * A share scheme where you can invest in the company at a discounted rate\n\n##\n\n * 25 days holiday with the option to buy more\n * Optional Pension scheme to protect your future\n * Critical Illness cover\n * Childcare vouchers\n * Gym membership discounts\n * Discounts off attractions for the family all year round\n\nThe smaller bits like; free parking on our sites, subsided canteen,\nfree tea and coffee, and even a concierge\n\n##\n\nWhat Are You Waiting For?\n\nIf you think you’d be a great fit we’d love to hear from you. Reach out to get\nthe conversation started!