Service Desk Analyst Contract - Paying £140 Per Day, Inside IR35, Based near Cardiff (On site working), 3 Month Contract, To Start ASAP Your new company You will be working with a leading organisation that is based in South Wales. Your new role Working as a Service Desk Analyst, you will provide technical support and troubleshooting assistance to end-users, ensuring efficient resolution of IT-related issues and maintaining high levels of customer satisfaction. What you'll need to succeed You will need experience in the following: Experience in a service desk environment or a 1st line support role Excellent customer service experience Office 365 experience Active Directory experience What you'll get in return You will get the opportunity to work with a leading organisation that is based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk