We are delighted to be working with a well-established and reputable business based in Abingdon who are looking to recruit a Customer Support Advisor to work as a key member within the Customer Support Helpdesk Team assisting their market-leading clients.
As the Customer Support Advisor, you will be working 35 hours a week, within a temporary contract until February, with the view to start as soon as possible.
Your roles and responsibilities include:
1. Problem solving technical issues and escalating where needed
2. Answering inbound calls from clients and logging all information correctly
3. Updating clients on their problem-solving progress and processes
The ideal candidate will have:
1. Confidence in customer service, involving lots of phone work
2. An empathetic, understanding nature
3. An interest in technology
Apply today to find out more about this role!
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