Could you save lives with your voice?The RoleAre you passionate about people and have a caring nature? We are looking for patient focused individuals interested in a career as an NHS 111 Health Advisor. The ideal candidate will be calm, professional, and empathetic. Our Health Advisors deal with a variety of calls that range from minor illnesses to life threatening situations every day. If you are looking for a challenging role and want to be a part of a dynamic and supportive team, we would love to hear from you!As a Health Advisor at IC24, when our patients dial 111 you will be the first point of contact and the voice at the end of the line. It’ll be up to you to deliver sometimes life-changing advice, triaging a wide range of calls and providing safe, effective assessments and non-clinical advice using the NHS Pathways System.Emotional resilience is an essential skill to have, you will need to think fast but clearly whilst still typing detailed notes on the system. A call could come through for something as simple as a prescription request, but once that call finishes you may automatically get another call through from someone who is distressed and wanting to take their own life. Do you have the resilience to overcome difficult situations such as these?A fresh start, high-quality onboarding and a robust training programme are on offer, and we proactively encourage and support our Advisors to quickly progress through the ranks as a Coach, Service Manager or Team Manag...