Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA
Description
Supervisory Responsibilities:
* Direct supervision of line cooks
Duties/Responsibilities:
* Possesses complete knowledge of all procedures related to all kitchens across property.
* Coordinates training of all team members in the proper performance of all job duties.
* Ensures that all guests are treated in a prompt, professional and courteous manner.
* Is responsible for the direct supervision of all kitchen team members during an assigned shift.
* Ensures that all cooks perform their duties as required and in accordance with established company guidelines.
* Responsible for ensuring the highest standard of quality in all areas of food preparation.
* Orders and prepares proper levels of food and ensures that all items are properly rotated.
* Maintains a thorough knowledge of all aspects of food preparation, including gourmet dishes, sauces, and prepares when required.
* Assigns duties to cooks as necessary.
* Assists the Banquet Chef with the overall supervision and administration of the department, making personnel recommendations as requested.
* Maintains a thorough knowledge of all kitchen inventory, and tracks supplies and food items to ensure appropriate quantity and quality of product.
* Upholds standards by setting examples with appearance and work ethic.
* Works to ensure a clean and sanitary kitchen at all times.
* Handles any guest’s complaints or problems in a prompt and courteous manner.
* Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
* Ensures thorough communication between shifts.
* Works with front of the house supervisors to ensure proper communication to our back line supervisors.
* Communicates any problems or concerns to the Assistant Executive Chef and/or Room Chef.
* Ensures that temperatures of all products and storage areas are checked as required.
* Understands that this is a 24-hour responsibility and is accessible at all times.
* Sets high standards by complying with all departmental rules, policies, and procedures.
* Ensures that all Team Members are treated in a fair and consistent manner.
* Performs any other duties as specified or assigned by the Executive Chef, VP or any member of Executive Management.
* All other duties as assigned.
Minimum Education and Experience Requirements:
* 5 years Kitchen supervisory experience
Certifications, Licenses, and/or Registrations:
* Serve Safe certification
* Gaming license/registration as required by jurisdiction(s).
Knowledge, Skills, and Abilities:
* Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
* Possesses ability to work under pressure.
* Prior experience is required as well as a proven track record demonstrating sound judgment.
* Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed appearance.
* Must have successfully completed and maintain certification in “Serv-Safe” (Food Sanitation Management) within 120 days of employment.
* Extensive knowledge of the preparation of all food items.
* Must purchase and maintain tools necessary for the job.
* Must be able to use a computer to enter requisitions and timekeeping.
* Must be able to understand and communicate Material Data Safety Sheets to all team members.
* Ability to communicate with Team members and guests.
* Ability to be a TEAM player.
* Ability to successfully fulfill the pre-employment process.
* Ability to work flexible shifts and days of the week including holidays.
* Ability to obtain and maintain all necessary licensing.
Physical Requirements:
* Prolonged periods of standing and bending.
* Must be able to lift up to 25 pounds at times.
* Ability to work flexible shifts and days of the week, including holidays.
#J-18808-Ljbffr