Job Description
Job Overview
We are seeking a dedicated and experienced Shift Supervisor to oversee the daily operations of our established restaurant based in Belfast. The ideal candidate will possess a strong background in hospitality and culinary management, demonstrating exceptional leadership skills to ensure a high-quality dining experience for our guests. This role requires a passion for food safety, team management, and an ability to create a welcoming atmosphere that reflects our commitment to excellence.
Responsibilities
1. Manage all aspects of restaurant operations, including staff supervision, kitchen coordination, and customer service.
2. Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene.
3. Lead, train, and motivate the restaurant team to deliver exceptional service and achieve performance targets.
4. Oversee inventory management, including ordering supplies and controlling costs effectively.
5. Develop and implement strategies to enhance guest satisfaction and drive repeat business.
6. Collaborate with the culinary team to create innovative menus that reflect current trends while maintaining quality standards.
7. Handle customer complaints and feedback professionally to ensure a positive dining experience.
8. Monitor financial performance through budgeting, forecasting, and reporting on key metrics.