Up to £27,000 p.a. + up to 10% bonus + benefits
* Insurance role with full training + development + progression opportunities
* Monday-Friday 9am-5pm. No weekends!
* Join a thriving team passionate about employee engagement
About the Role
As an NFU Mutual Customer Support Adviser you’ll be the backbone of the team in our Isle of Man Agency where you’ll deliver the best possible customer service to new and existing customers. This is a truly varied role where you’ll have the opportunity to focus on your own continuous development.
We’re a team that puts our customers at the heart of everything we do. It’s what we’ve built our reputation on and as a Customer Support Adviser you’ll focus on bringing your personality to the role and establishing long-term, effective relationships with new and existing customers. We’re all about warm personalities, quality conversations and a customer-first attitude, so you’ll be fully trained before promoting and selling NFU Mutual products and services that meet our customers’ needs.
As part of our thriving and vibrant team, you’ll handle a wide range of customer queries within the agency. Your day-to-day tasks will include reviewing and amending policies, managing correspondence, processing renewals as well as providing quotations - all whilst building long-lasting customer relationships. We’ll prov...