Job summary
Thispost is hosted by Alliance for Better Care and part of the People ServicesTeam, on behalf of the Sussex Training Hub.
Training Hubsare integral to NHS Englands core purpose of supporting the delivery ofexcellent healthcare and health improvement to patients and the public throughensuring the primary care workforce of today and tomorrow are trained in theright numbers, have the necessary skills, NHS values and behaviours at theright time and in the right place as described. The postholder willensure smooth running of two key Sussex Training Hub programmes, including capturing data and providing regular reporting on the programmes, The programmes will include:
1. Sussex Mentoring Service
2. Sussex Retention in General Practice Learning Set Programme
As the post holder you will be responsible for managing the delivery of programmes to support the Sussex Training Hub including the Sussex Mentoring Service and the Learning Set programme. You will also have a significant role in supporting the planning and delivery of the Sussex Educator Conference.
Main duties of the job
The postholder will be responsbile for ensuring the smooth running of key Sussex Training Hub programmes, includingcapturing data and providing regular reporting on the programmes.
Asthe post holder you will be responsible for managing the delivery of programmesto support the Sussex Training Hub, including the Sussex Mentoring Service andthe Learning Set programme. You will also have a significant role in supportingthe planning and delivery of the Sussex Educator Conference.
Thisis a project management role and a background in project management and Prince2 or another Project Management process is desirable.
You will have organisationalline management support provided by ABC CIC as your employer and professionalsupervision provided by Sussex Training Hub who oversees the workstreams youwill be delivering.
About us
Alliance for Better Care CIC is a GP Federation that unites 47 NHS GP practices across 12 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues as well as their patients, to transform how healthcare is managed within the a membership organisation, our focus is to work in partnership with our members and help them to improve the provision of General Practices in the local work with and listen to our GP Practices, PCNs, Hospitals, Community Organisations and the Third Sector. These vital partnerships ensure that, together, we deliver a truly integrated approach that offers the support and expertise needed to effectively serve our communities.
Alliance for Better Care has a clear mission to Transform how people manage their health in their communities so that we all live happier lives. Rapid expansion over the last three years has enabled us to make significant progress on this mission. Planning the next stage of ourstrategy has made clear that we need in-house expertise and management of learning and development to better support our growing post therefore presents an exciting opportunity to develop a function and team within ABC as we continue on our journey.
Job description
Job responsibilities
Planning of projects
Develop programme plan for delivery of all areas of work over the year using appropriate format
Pr oject Delivery
Ensure week to week delivery of programme in line with outline plans, mitigating for any issues which may cause delay wherever possible and escalating any issues outside of immediate control
Establish effective communication mechanisms to ensure good uptake of all programme
Use feedback to improve and finesse programmes offered
Work with GP Tutors to ensure effective use of their time and that a broad range of support is available to GPs.
Project Review
3. Collect data as per the service specification to fulfil quarterly reporting requirements
4. Keep all reporting systems up to date to ensure live reporting and checking that programmes will meet KPIs
Programme Detail
1. The Sussex Mentoring Service
The Sussex Mentoring Service (SMS) offers a limited number of mentoring sessions with trained mentors to multiple professionals in Sussex. Mentors are recruited, trained, and commit to a recognised standard of mentoring practice. Mentors receive a fixed payment to cover preparation, session delivery and any other expenses arising from the session. Mentors can only deliver the number of sessions per month that have been agreed by Sussex Training hub (STH).
a. Mentees apply to receive mentoring by completing an online application. The programme aims to match mentees with a mentor from the same profession. If the number of mentees exceeds the number of mentor sessions available, or an appropriate mentor is not available, mentees are put on a waiting list.
b. Sussex Mentoring Service delivery requires:
5. Promotion of Sussex Mentoring Service and recruitment of mentees
6. A data-secure system to hold mentor and mentee details.
7. Mentee applications to be processed.
8. Mentor and mentee introductions to be made.
9. Monitoring of mentoring sessions for each mentor
10. Evaluation of the SMS by each mentee
11. Processing of mentor financial claims
12. Organisation of mentor CPD
13. Quarterly reporting of session activity, evaluation response and financial position to Sussex Training Hub.
2. Sussex Retention in General Practice Learning Set programme
It is planned to deliver up to ten learning sets across Sussex that will be run monthly by a GP who will lead the session. GPs who lead learning sets will be paid £ to cover all costs related to the session. This programme is a core aspect of activity by Sussex Training Hub in Sussex to support recruitment and retention of the primary care workforce in Sussex.
a. Sussex Retention in General PracticeLearning Set programme requires:
14. Administrative support for GP Tutors up to 8 hours per month
15. Supporting the delivery of the Retention in General Practicelearning sets across Sussex.
16. Development of an agreement to outline the reporting and financial responsibilities of each GP facilitator.
17. Collating monitoring information for each learning set: date of session, number of attendees, Learning Set facilitator.
18. Developing and implementing an evaluation process for the learning sets
b. Financial monitoring and process: processing of claims from learning set facilitators: reminding facilitators to submit claims; processing claims for payment; monitoring expenditure of Retention in General Practice learning set budget.
c. Quarterly reporting of learning set activity, evaluation, and financial position to Sussex Training Hub.
3. Support for the delivery of an annual Sussex Educator Conference
The first Sussex Educator Conference was held in June 2024. Over 100 educators attended a one-day conference. A conference planning team supported the conference leads to administer the conference. Delivery of an annual Educator Conference requires:
19. Convening regular meetings of the Educator Conference Planning Group with leads
20. Maintaining an Action Log and Job list to track activity.
21. Undertake administrative duties to support the organisation and delivery of the conference, including invitations, monitoring attendance, agenda, delegate pack, venue and catering booking, delivery of technical support on the day, venue set up.
4. Support of General Practitioner Assistant Programme.
Work alongside Sussex Training Hub Lead for GPA programme to support the programme and financial management.
Person Specification
Experience
Essential
22. Minimum 2 years of working within the Health Service or allied profession
23. Experience of working with range of professionals including senior clinicians
Desirable
24. Experience of working in a primary care setting
Other
Essential
25. Champion of equality
26. and valuing diversity
27. Operates at all time in line with Confidentiality and Data Protection Act and NHS Information Governance Requirements
Qualifications
Essential
28. Degree level education or equivalent
29. Project Management training or qualification, or equivalent experience
Knowledge
Essential
30. Understanding of stages of project management and effectives methods of tracking a project
31. Working knowledge of Microsoft packages and clinical systems and application in local NHS
32. Knowledge of service development to improve quality and efficiency.
33. Knowledge of Primary Care IT systems
Desirable
34. Understanding of whole system approach to care
Skills and abilities
Essential
35. Excellent written and verbal communication skills
36. Demonstrable leadership and collaborative working qualities
37. Motivates and inspires colleagues to provide patient-centered care.
38. Ability to work flexibly, use initiative, prioritize workload and delegate.
39. Sound financial acumen and business management skills.
40. Ability to establish excellent working relationships.
41. Change management skills and ability to cope with stress and ambiguity.
42. Pro-active self-starter able to set and deliver own objectives
Desirable
43. Commitment and evidence of Continuing Professional Development - CPD