Overview
We are seeking a skilled IT Technician o assist the IT Manager in delivering effective IT support for the Diocese. This is a hands on role, working with teams at the diocesan central office, The St Philip Howard Centre, Crawley, and parishes across Sussex and Surrey to deliver first-line support to IT users.
Responsibilities
* Support central office diocesan staff with desktop/first line support, escalating to the IT Manager where appropriate.
* Provide a first line of contact for parish teams, supporting the use of Office 365 and other centrally managed systems; assisting the IT Manager as diocesan-wide projects continue to be rolled out.
* Assist in the on-going training of IT related systems to stakeholders such as Office 365, ChurchSuite database system and other software applications.
* Support the setup of meetings and events with IT/AV requirements within the central office.
* Ensure safe practices are observed in the use of all IT/AV equipment as directed by the IT Manager.
* Assist in maintaining IT linked systems in the central office, including access control system, photocopiers/printers and signing in system. • Supervise the hiring of central IT equipment and appropriate booking of these resources, checking for any maintenance needs after each booking.
* Provide technical support to the Communications Team to ensure that any processes requiring technical support can be completed without delay.
Job Type: Full-time
Pay: £26,000.00-£32,000.00 per year
Benefits:
* Company pension
* On-site parking
Schedule:
* Monday to Friday
Education:
* GCSE or equivalent (preferred)
Experience:
* Technical support: 1 year (preferred)
* Customer service: 1 year (preferred)
Work Location: In person
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