Closing Date:
16/10/2024
Group:
Corporate Group
Management Level:
Associate
Job Type:
Permanent
About Ofcom
As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.
About the team you'll be part of
The Ofcom Wales team represents Ofcom in Wales and Wales within Ofcom. We work across all aspects of Ofcom's remit to provide input and advice to Ofcom's policy and project teams on the communications needs of people in Wales. We do this by consulting extensively across Wales, by listening to those who advise us and by holding events. We also do this through the excellent relationships we maintain with a diverse range of advisors & stakeholders across Governments, business, the voluntary sector, consumer groups, academics, politicians, and public policy stakeholders in Wales. Ofcom treats the Welsh and English languages equally in our work in Wales. We believe our approach makes a positive contribution to the ability of Welsh speakers to engage with communications issues in their chosen language.
The purpose and scope of the role
The Welsh Language Associate is integral to Ofcom's Welsh language services and works with colleagues across Ofcom and our external translation service to ensure that all publications and communications output in scope are translated and made available in Welsh on Ofcom's channels. This can range from managing the publication project for a large, complex document such as Ofcom's Annual Report to translating short pieces of text for on-the-day publication on our social media channels or website. You will be supported in this role by the Senior Welsh Language Manager who is responsible for Ofcom's compliance with its Welsh Language Standards.
Your Key Responsibilities
To effectively advise on, manage & administer the translation process for all Ofcom publications in the Welsh language to tight deadlines. This will include, but not be limited to:
* Advise on and agree the translation requirements and timescales for each publication project with the relevant Ofcom team and with our external translation service.
* Coordinate and manage the end-to-end process for each translation project, collaborating with internal colleagues and the external translation service to follow agreed processes and to deliver to the agreed deadline.
* Manage multiple translation projects at any one time, maintaining an up-to-date grid showing what is pending, in progress and what has been completed.
* Manage multiple versions of documents with the external translation service, ensuring urgent or last minute changes are incorporated when needed.
* Proof read translations for accuracy.
* Work with teams and Finance to deliver accurate translation costs forecasts.
* Identify future trends and workloads and take appropriate action to make the best use of the available resources.
* Identify issues and opportunities in the translation process and work with others to take appropriate action.
* Maintain a log of completed translations for auditing and invoicing.
Accurately, quickly & frequently translate short text publications from English to Welsh (up to 500 words).
Publish translated content to Ofcom's Welsh language website, test user journeys and provide quality assurance, when needed.
Approve text for social media content.
Monitor and action calls to the Welsh Language helpline and maintain up to date records, when needed.
Support the Senior Welsh Language Manager in their work to ensure Ofcom's compliance with Welsh language legislation, as and when required.
Support Ofcom's work and its team in Wales by taking on additional projects, as and when needed.
The skills, knowledge and experience you'll need for success
* Utilising language skills: must be using in your current role your excellent written, oral, proof reading and editing skills in Welsh.
* Channelling influence: have brought to a complex, and/or UK headquartered organisation, an understanding and appreciation of the importance of enabling people who wish to, to communicate in Welsh.
* Content publishing: experienced in preparing and proof reading content in Welsh for publication on different platforms at pace on a daily basis.
* Stakeholder management: have assertively managed both external suppliers and internal clients around a shared goal whilst maintaining positive relationships.
* Executing Plans: adept at setting and communicating clear priorities and deadlines for yourself and for others.
* Trailblazing Ideas: have brought innovation to your work through creative and original ideas that have improved processes, policies, or services.
* Harmonising work: experience of working effectively to provide a service to different teams, creating an honest team environment and sharing valuable information and resources.
* Embracing change: can demonstrate your ability to see the bigger picture and how you have remained flexible in the face of change.
To apply, submit your CV and covering letter to applications@goodsonthomas.com.
Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible - no matter your social background, ethnicity, sexual orientation, gender or disability.
Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs.
We also warmly welcome applicants who are returning to the workforce after a break - for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.
Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team at resourcing@ofcom.org.uk or call 0330 912 1378.
As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles.
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