Cleaning Contracts Supervisor
Croydon
£33,240
Full-Time Permanent
Mon-Fri 8.45am – 5.15pm
Occasional weekends mainly On Call, would be paid an enhaned rate
Includes a 30-minute unpaid rest break
Our client needs a skilled Contracts Supervisor to ensure operational activities are undertaken to the contract specification. You will seek to deliver peak performance in terms of quality, quantity of work and health & safety requirements.
The role will be responsible for supervision and monitoring of the cleaning staff to ensure that all tasks are delivered to a high standard and to the required schedule.
Key responsibilities Cleaning Contracts Supervisor:
* Undertake the daily operational supervision of the cleaning staff.
* Staff timekeeping and attendance.
* Arrangement of absence and annual leave cover.
* Arrange work schedules.
* To deal with, and action, all day-to-day telephone calls, enquiries, messages and complaints.
* Monitor cleaning duties
* Carry out quality audits and monitor performance.
* Performance management and annual appraisals.
* Assist and report any disciplinary and grievance matters to the Business Manager.
* Organise refresher and new starter training sessions, with internal training records monitored and maintained.
* Regular team briefings with all staff.
* Take part in the recruitment and selection process for new staff
* Adherence to health & safety regulations and the company health & safety ...