Sales Co-ordinator - German Speaking - Lurgan - Hybrid Working Available Roles and Responsibilities: The Sales Co-ordinator will provide high-level customer relations support to internal and external contacts. The role is to provide support and management to the sales function nationally and internationally. With experience the role will increasingly become involved in sales activities. In this position, the individual will coordinate across company functions ensuring stakeholders are kept informed on progress and are satisfied with the International Radius customer care experience. Key Objectives include: Manage the whole order cycle within a portfolio of customer accounts from product introduction, planning through to timely product delivery and aftercare. Coordinate across company functions, to ensure customer satisfaction is optimised. Making certain all parties involved are kept informed and up to date of any changes in a timely manner. Prompt response to emails and sales calls, with a pro-active approach. Customer support, including liaison with engineering in response to resolution of technical issues. Preparation of detailed quotations. Follow up, and tracking of, leads and quotations to secure the closure of deals. Provide administrative and sales support for the Technical Sales Managers, including quotations and information around profit margins. Managing orders including liaison with production / supply chain to ensure excellent customer service levels. Maintain customer records ensuring pricelists are accurate and customer visits recorded. Compile/analyse sales data and produce weekly and monthly meeting reports. Work with Marketing to organise and despatch Marketing Material for both prospective and existing customers, shows and special events. Fact finding on new business opportunities. Qualifications and Education Requirements: Strong background insales administrationand order management coupled with an ability to undertake meaningful telephone sales business conversations with customers who are likely to be buyers, engineers, contractors. A naturally good account manager, with an aptitude for customer service, and sales administration, combined with strong telephone skills to develop good relationships with key customers and the sales team. Educated to a minimum A-level standard or 3 years experience in a similar role Track record of working as a Sales Co-ordinator - demonstrated a range of skills across the sales and customer service mix. An interest in working in a role with technical products would be very useful Strong personality confident and outgoing. Excellent IT and keyboard skills with a sound working knowledge of all MS Office applications. Ability to plan and anticipate requirements, communicating effectively at each stage. Strong team player, with a highly cooperative approach, committed to supporting the team where necessary. Excellent communication and interpersonal skills are essential with the flexibility to deal with individuals at all levels An ability to problem-solve when challenges or concerns arise. Ability to work on own initiative and prioritise a wide variety of tasks A flexible attitude towards working hours is essential, as is a full clean driving licence. Preferred Skills Must be Fluent in German at Business level. CRM functionality Knowledge of the Industry Knowledge and experience of export procedures ideally within the utilities industry Benefits: Company events Company pension Life insurance On-site parking Private medical insurance Sick pay Skills: account manager german Sales