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Client Relationship Manager - Mid Market, London
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Client:
Aviva
Location:
London, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
df89cb652b8e
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Client Relationship Manager: General Insurance – Mid-Market
Location: Bristol or London
Aviva is seeking a Client Relationship Manager (CRM) to join on a permanent basis. Our team is spread throughout the UK, and we are looking for CRMs to help us service our clients.
This role offers opportunities for networking, career progression, and professional development. You will join an established, successful, and supportive Mid-Market CRM team as we expand our CRM services.
About the role:
As a Client Relationship Manager, you will manage client and broker relationships, working with underwriting, claims, and risk engineering teams to design tailored insurance solutions. You will handle service delivery, negotiations, client presentations, and relationship management. Involvement in cross-sell initiatives and innovation of client propositions is also expected.
You should have a strong understanding of commercial insurance, excellent networking and negotiating skills, and be willing to travel within the UK for meetings.
If you are ready for this challenge, we look forward to your application.
Skills and experience required:
* Experience in the general insurance industry.
* Motivated, collaborative team player with a proactive attitude, professional pride, and integrity.
* Problem solver with strong rapport-building and relationship management skills.
* Confident presenter, influencer, and networker capable of multitasking across clients and projects.
Benefits:
* Competitive salary based on location, skills, and experience.
* Bonus opportunity of 10% of annual salary based on performance.
* Generous pension scheme with up to 14% contribution from Aviva.
* 29 days holiday plus bank holidays, with options to buy or sell days.
* Up to 40% discount on Aviva products and other retail discounts.
* Up to £1,200 of free Aviva shares annually through our Share Plan and Save As You Earn scheme.
* Supportive policies including parental and carers’ leave.
* Flexible benefits, including sustainability options like cycle to work.
* Paid volunteering days and wellbeing support.
Learn more and calculate your total reward using our salary calculator.
Inclusivity at Aviva:
We embrace diversity and welcome applicants from all backgrounds. If you're unsure about meeting every requirement, we encourage you to apply. We also support flexible working arrangements to suit our employees and customers.
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