The UK Quality Assurance Co-ordinator works as an integral member of NOV Rig Technologies Aftermarket Operations organisation as well being part of a busy and diverse global quality group and must be able to show demonstrably high levels of competency and timeliness with written work and reporting. To ensure Development and continuing improvement of Quality System required by (a) accrediting bodies (b) legislation (c) internal audit and performance measures.
Duties & Responsibilities
* Assist in the development and management of NOV standardized Quality Procedures and Policies appropriate to the organization’s purpose
* Ensure the distribution of new issues and updates of UK Aftermarket Quality Management System procedures and practices
* Review and approve and upload revised or new Procedures, Work instructions and Forms to the NOV UK Smartbook (QMS)
* Participate in standardised approach to scheduling, controlling and conducting Supplier & Internal Audits
* Review non-conforming process and determine and take the most appropriate action utilising all available data sources, experience and knowledge
* Raise and process internal NCRs as required and determine and take the most appropriate action, using all available relevant data sources
* Ensure relevant internal NCRs are subject to root cause analysis
* Work with Purchasing Dept to ensure Aftermarket suppliers, especially in the areas of special process and quality critical work, are evaluated and monitored appropriately
* Review Corrective Actions to ensure root cause is addressed and actions are fully implemented
* Ensure that Risk Management, Management of Change (MOC) and Contingency process are correctly followed
* Identify areas for Improvements or Preventative actions to eliminate possible risks
* Ensure Quality Objectives are measured and reported through preparation of Quality KPIs and statistics.
* Participate in Management Review Meetings and report to Management on performance of QMS
* Conduct and participate in QA training sessions
* Conduct competency assessment for the Quality Competency Modules
* Conduct Supplier Management process
* Travel when required as dictated by business need
* Perform any other duties as may be required to support the business
SKILLS & EXPERIENCE REQUIRED
Strategic
* Skilfully applies new knowledge toward performance improvement and continuously seeks out opportunities to apply improvement and solutions to organisational problems (Technical Learning)
* Able to adeptly learn the context of a challenge and quickly integrate new skills (Learning on the fly)
* Has solutions and suggestions that are effective in addressing the problem at hand (Business Acumen)
Operating
* Adept at exercising good judgement (sometimes with incomplete information) whilst understanding business risk and the actions needed to mitigate the same (Timely Decision Making)
* Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing)
* Can orchestrate multiple activities and resources to accomplish a goal (Organising)
* Able to apportion time effectively to complete tasks (Time Management)
* Able to be flexible in workload and tasks
* Be quick to identify critical information & respond appropriately (Priority Setting)
Organisational
* Is a consummate networker who can initiate relationships within and between organisations that leverage the strengths and capabilities of all parties (Organisational Agility)
* Confident and professional when representing the company in person and in written communication (Written Communication & Presentation Skills)
Personal and Interpersonal
* Strategically plans ways to demonstrate customer service for business stakeholders (Customer Focus)
* Ability to work and relate effectively with peers, manager and operators on the floor to drive a teamwork mentality and communicate goals and progress towards them (Team Player)
* Is known to consistently adhere to ethical principles and expects others to follow suit (Ethics & Values)
* Firm and diplomatic when negotiating (Negotiating)
* Committed to self-improvement and development through the role in order to achieve career goals (Self-Development)
Qualifications:
* Secondary Level Qualification
* Educated to a good standard of high school education or equivalent
Experience:
* Previous Quality Assurance Experience
Skills, training or special knowledge:
* Proficiency in MS applications
* Excellent Written and Oral Communications
* Functional / Technical Skills
* Experience in Quality Auditing
What NOV can offer you on top of a competitive salary:
Health & Wellbeing: Private Medical Insurance | Employee Assistance Programme
Finance & Protection: Pension plan | Income protection | Life Assurance | Personal Accident
Other flexible benefits available for you and your family through salary sacrifice: Dental Insurance | Healthcare Cash Plan | Partner Life Assurance | Critical Illness | Retail vouchers | Gym membership | Cycle to work | Travel Insurance
This role is an excellent opportunity to advance your career in the Oil & Gas industry with a company committed to innovation and excellence. If you have the qualifications and experience required, we would love to hear from you.
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